You can buy your Japan Rail Pass on our website or in our stores located : in Paris (30 rue Sainte Anne, 75001 Paris, France), in London, (Unit C401 Westfield London Shopping Centre Ariel Way, London W12 7FD, UK), in Los Angeles (100 W Broadway, Suite 3000, Long Beach, CA 90802, USA) or in Berlin (Lychener Str. 53, 10437 Berlin, Deutschland).
From 8 March 2017 the Japan Rail Pass will also be sold in some stations and airports in Japan but buying the Japan Rail Pass in Japan will be more expensive.
We are an official Japan Rail Pass distributor. We can assure you a safe and worry-free purchase not matter what your nationality or where you reside, as long as you meet the criteria set by Japan Railways (See : Who is eligible for the Japan Rail Pass)
What are the delivery times?
If you order your Japan Rail Pass between Monday and Friday and before 4PM (French Time) it will be sent the same day and will be delivered by FEDEX according to the current delivery times. For more information, please visit our 'rates and delivery times' page.
Once your Japan Rail Pass is purchased, we will send you an exchange voucher that you will have to exchange for the actual ticket in Japan, at the latest 90 days after your purchase. Therefore, you should buy your Japan Rail Pass MAXIMUM 90 days before the date you will exchange your Japan Rail Pass voucher on (once in Japan).
Once in Japan, go to the JR office (in airports and main train stations) in order to exchange your voucher for your train ticket. When exchanging your voucher you will have to choose a starting date for your Japan Rail Pass. This date has to be within the 30 days of the exchange. From this day onwards your Japan Rail Pass will be valid for consecutive days no matter what kind of ticket you bought.
Do we check the passport upon order?
We do not ask for a copy of your passport upon purchase. However, it is your responsibility to check that the names are spelled correctly. Indeed, in order to exchange your voucher for the Japan Rail Pass, you will have to show your passport and the names on both the ticket and the passport will have to match.