How to use a Pasmo or Suica cards?

You can have your Pasmo or Suica card delivered to your home before your departure, or directly in Japan (for example at your hotel). Your card will be sent at the same time as your rail pass, if applicable. You can also come and collect your Pasmo card or Suica card directly in our agency at 30 rue Sainte-Anne in Paris (75001).

If you would like to return your Pasmo card at the end of your trip, you can only return it within the Tokyo area. Head to a station of a non JR subway line (for instance : the Keihin or Keisei lines), or the stations at Narita or Haneda Airports. Your remaining balance and ¥500 deposit will be returned to you.

If you want to return your Suica card at the end of your stay, you can only do this in the Tokyo region. In order to get a refund, go into any other JR East station. You will then be able to recover the 500 yen deposit.