Easy and fast. A good price, too.
It was pretty easy to schedule the trains and I got my moneys worth.
Pass is easy to use, and saves a great deal of money compared to purchasing separate train tickets while in Japan.
Bought JR rail pass and pocket wi-fi through Japan Experience and it is always there waiting for me in Japan without fail. Orders have been processed quickly and will continue using your service for my trips to Japan.
With JapanRail it is so easy to travel throughout Japan. The service is on the whole excellent! I liked receiving a good map of Tokyo and Kyoto when I bought my Rail Pass. Thank you for good and punctual service.
Transaction and communication with the company has been smooth and efficient.
was a really great service! well done
The pass was very convenient and JR staff were very helpful.
We had an amazing time in Japan as a whole, it was one of our favorite trips and we have already started talking about coming back. On our next trip we will take better advantage of the JR Pass and use the Shinkansen more than we did this time. The entire experience was perfect.
It was easy to buy, easy to activate, and easy to use. It got us every where wanted to go in Japan.
Seamless purchase and use.
The ticket was easy to order, and it was promptly delivered to my home with no issue. I had a great time in Japan using the rail pass.
The website was very easy to use, and with prior research, everything made sense. We were able to get 3 of our major necessities all in one order. Our JR pass, pocket wifi, and our suica cards were all shipped via FedEx, and got our items very quickly! We had no problems!! Highly recommend!
It's a pity the pass does not include the shinkansen.
The woman, who assisted us is very kind and has a lot of experience with Japan, so she was able to give us good advice. The booking of the JR-Pass and Suica Cards very very uncomplicated and everything seemed very professional.
Having the opportunity to purchase Suica cards beforehand is immensely useful. JR exchange voucher instructions were easy to understand.
Ordering and using the Japan Rail pass was so simple. It is a great value if you are traveling to several cities in Japan.
Very easy to buy\nThe price pass worth every dollar\nEasy to activate and use
Loved the Japan Rail Pass. Made it incredibly convenient to book tickets and move around the country. Adding a mobile booking option would make the pass even more useful.
I highly recommend the Japan Rail Pass. It helped us save a lot of money while traveling and the JR Trains are very clean and fast, with many time options.
The rail pass was very convenient. I really liked I could use the Nagano pass on non-consecutive days. It would be nice to have the option of a digital pass. Thanks!
Perfect service and great trip. Strongly recommend japan-rail 👍
Very efficient service, I wish you also have children Suica card for sale and not just adults card
It's very useful when traveling around the country. However, it would be better if the passes didn't have to be completed by hand.
We could not have done the trip without it. Thank you.
Very quick delivery and no issues at all using it.
Would definitely buy again if we plan to use it for it's worth! From our experience, reserving seats were easy, but hard to come by empty seats if you're booking hours before. For the tourist, I highly recommend just arrive early and wait in line for the unreserved cars, many more options. 5 STARS!
Loved the rail pass! So easy to buy. Super easy to activate and makes traveling around the country so easy and effective! Thanks!
I loved the Japan rail pass only problem when we went to make reservations the person booked us on the wrong train. She knew we were vistors and put us on the slower train. Being a visitor we didn't pick up on it. We had friends waiting for us and they were not happy.
fast delivery of tickets, clear instructions, great eficiency
I had an excellent travel experience with Japan railways, especially the shinkansen travel was hassle free, smooth and fast. Seat reservation and dedicated platforms were a boon for tourists with luggage. I enjoyed each moment of other train journeys through towns and villages too. Thank you.
The staff was helpful in explaining the product upon delivery (in Berlin). Also the fact that I could buy the Pasmo pass and the SIM card was very helpful. The rail pass itself was ok from a price perspective when compared with buying locally (only compensates for Shinkansen trips).
Researched the Japan Rail Pass options and ordered the portable Wi-fi. Very informative website.
everythings perfectly organized
The experience of using trains in Japan is amazing, and boosted even more with the JR Pass. Congrats to your service and to Japan for offering such service to visitors.\n\nOnly one hint. I would really recommend you to do video tutorials of how to use the HyperDia website (not the app)
Very easy to use
Service was excellent, battery lasted all day.with multiple people sharing WiFi.
I was traveling with my wife for our honeymoon and we had a great experience. As non-*** speakers we also found easy to communicate and to buy the ticket via a Berlin office.
For over the past five years, I have been using Japan Rail Pass services and I have nothing but great experiences with them. \nFrom my rail pass to pocket wifi's, the service has been excellent. \nThank you so much, for making my Japan experience great.\nKeep up the great work. 👍👍
if *** does not exist I would not go to Japan
Everything on the JR Pass was incredible except the non-reserve seating which was horrible and crowded.
I have used the JR pass on multiple trips and can think of no problems.
The rail pass made traveling so much easier. Although it is limited, we were still able to see all the places we wanted to see.
Competent and friendly staff, \nExcellent and fast service
Satisfied. I got two day free shipping and the package arrived right away. Very pleased with my experience. 😊
Easy to order online with complete instructions. Fast delivery.
A Very happy customer here. Loved everything, from service to availability/frequency, to cleanliness, and dedication of staff... As a tourist from India, I carry away a deep admiration for how well your vast network rail works. Amazing!
The rail pass was a good value and allowed me to travel easily from Osaka to Kyoto, Nara, Kobe, Nagoya, Odawara, Yokohama and Tokyo.. The train station is well designed, finding the JR counter and getting reserved seat tickets were fast at the time of travel.
4,8 / 5
46188 Reviews eKomi